What gets recorded
Both directions. A record that only carries the good weeks is not a record, and the person it is about is told about every entry and can contest any of them.
Design / deliverable accepted
Kept its wordThe engineering deliverable (drawings, design, report) was delivered and accepted by the client or project owner.
- Who confirms it
- The client or project ownerCustomer or client
- How they confirm
- Confirmed by the client via a confirmation link.
- Due
- the milestone date in the project program
- Done
- the date the deliverable was accepted
Milestone paid
Kept its wordA project milestone was paid by the client.
- Who confirms it
- The paying client (as recorded by the processor)Payment or marketplace
- How they confirm
- Auto-verified when a third-party processor records the payer as someone other than the worker.
- Due
- the milestone invoice due date
- Done
- the settlement date the processor recorded
Work passed inspection
Kept its wordThe delivered work passed an independent inspection or review.
- Who confirms it
- The inspector or authority having jurisdictionIndependent authority
- How they confirm
- Confirmed from the inspection result recorded by the independent inspector/authority.
- Due
- the date the work was due to be ready for inspection
- Done
- the recorded inspection date
Rework required
Fell shortThe client or reviewer required the work to be reworked to meet the agreed spec.
- Who confirms it
- The client or reviewerCustomer or client
- How they confirm
- Recorded against the deliverable; the worker can dispute.
- Due
- the original milestone date the deliverable should have met
- Done
- Nothing was delivered, so there is no completion time to compare against.
Due and done are the pair that decide whether something counts as delivered on time rather than merely delivered. Send one without the other and the outcome can only ever read as finished.
Who counts as a witness here
3 kinds of third party confirm work in this trade. None of them outranks another. The formula does not read this at all. What varies is how hard each one is for either side to lean on, which is a fact worth knowing and not a weighting.
- Customer or client
- The party the work was done for, or who took delivery of it: a homeowner, a patient, a client, a consignee, a family. They know first hand whether it happened.
- Payment or marketplace
- A processor or marketplace that independently recorded a payer other than the worker. Money moving from a third party is evidence somebody else was involved. It is never, on its own, evidence that the work was good.
- Independent authority
- A body with no stake in the job: a code inspector or authority having jurisdiction, a title or escrow agent, a state-mandated visit verification record, a safety inspector, a certifying board. The hardest witness for either party to influence.
What is not recorded against the person
A client who did not attend, work the business itself pulled or rescheduled, conditions nobody controls, time off taken with notice, and an opinion about the person. None of it belongs on the record of whoever showed up to do the work.
The full list is on the index, and it is the same list for every trade.
How a confirmed outcome reaches a score
A confirmed outcome becomes evidence in a published formula, version 5.6, with five weights and six bands running from Distinguished down to At Risk. An outcome nobody else confirmed is still recorded, and it shows on the record as a claim rather than as evidence. No plan and no payment moves a score.
The record belongs to the person, not to the business that recorded the work. They take it with them. The model is published in full, and what an employer records covers the recording side.
Also under professional and office work