Lawn, landscaping, arborist and grounds crews on scheduled routes and contracts.
A record here is built from things like a scheduled visit you completed, confirmed by somebody other than the person who did it.
Both directions. A record that only carries the good weeks is not a record, and the person it is about is told about every entry and can contest any of them.
The crew completed the scheduled grounds visit to the agreed scope.
A seasonal or monthly maintenance contract period was delivered and paid.
A property manager confirmed the crew maintained their sites reliably.
The property contact required the crew to return because the visit did not meet the agreed scope.
Due and done are the pair that decide whether something counts as delivered on time rather than merely delivered. Send one without the other and the outcome can only ever read as finished.
2 kinds of third party confirm work in this trade. None of them outranks another. The formula does not read this at all. What varies is how hard each one is for either side to lean on, which is a fact worth knowing and not a weighting.
A visit missed because of weather or site access is not the crew’s outcome. It goes nowhere near their record, and neither does anything else on the shared list: a customer who did not attend, a job the business itself pulled, conditions nobody controls, notified time off, or an opinion about the person.
The full list is on the index, and it is the same list for every trade.
A confirmed outcome becomes evidence in a published formula, version 5.6, with five weights and six bands running from Distinguished down to At Risk. An outcome nobody else confirmed is still recorded, and it shows on the record as a claim rather than as evidence. No plan and no payment moves a score.
The record belongs to the person, not to the business that recorded the work. They take it with them. The model is published in full, and what an employer records covers the recording side.
