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Staffing and shift work

Temp/staffing agencies and multi-site shift operators.

A record here is built from things like a booked shift you attended, confirmed by somebody other than the person who did it.

What gets recorded

Both directions. A record that only carries the good weeks is not a record, and the person it is about is told about every entry and can contest any of them.

Placement completed

Kept its word

The worker completed a staffed placement/assignment as agreed.

Who confirms it
The client site the worker was placed atSupervisor or reviewer
How they confirm
Confirmed by the client site (the marketplace/agency is the witness for the engagement).
Due
the booked shift or assignment start
Done
the actual clock-in the client site recorded

Placement confirmed by the site

Kept its word

The client site confirmed the worker completed the placement as booked.

Who confirms it
The client site supervisorSupervisor or reviewer
How they confirm
Confirmed by the supervisor via a confirmation/reference link.
Due
the end of the placement being confirmed
Done
the date the site confirmed it

Assignment abandoned

Fell short

The worker left a placement early or did not show for an accepted assignment.

Who confirms it
The client siteSupervisor or reviewer
How they confirm
Recorded by the client/agency; the worker is notified and can dispute.
Due
the accepted shift or assignment start
Done
Nothing was delivered, so there is no completion time to compare against.

Due and done are the pair that decide whether something counts as delivered on time rather than merely delivered. Send one without the other and the outcome can only ever read as finished.

Who counts as a witness here

One kind of third party confirms work in this trade. None of them outranks another. The formula does not read this at all. What varies is how hard each one is for either side to lean on, which is a fact worth knowing and not a weighting.

Supervisor or reviewer
The responsible party where the work happened, who is not the worker: a shift or site manager, a charge nurse, a dispatcher, a production manager, a reviewer. Distinct from the worker by construction, so a worker can never be their own supervisor here.

What is not recorded against the person

A shift the site canceled, or one canceled inside the agency’s own notice policy, is not the worker’s outcome. It goes nowhere near their record, and neither does anything else on the shared list: a customer who did not attend, a job the business itself pulled, conditions nobody controls, notified time off, or an opinion about the person.

The full list is on the index, and it is the same list for every trade.

How a confirmed outcome reaches a score

A confirmed outcome becomes evidence in a published formula, version 5.6, with five weights and six bands running from Distinguished down to At Risk. An outcome nobody else confirmed is still recorded, and it shows on the record as a claim rather than as evidence. No plan and no payment moves a score.

The record belongs to the person, not to the business that recorded the work. They take it with them. The model is published in full, and what an employer records covers the recording side.

Also under hospitality, retail and events