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Veterinary practice and relief

Veterinarians, vet techs and relief/locum staff covering booked clinic sessions.

A record here is built from things like a relief shift you completed for a practice, confirmed by somebody other than the person who did it.

What gets recorded

Both directions. A record that only carries the good weeks is not a record, and the person it is about is told about every entry and can contest any of them.

Booked clinic shift covered

Kept its word

The relief or permanent worker covered the booked clinic session in full.

Who confirms it
The practice manager or lead veterinarian at the clinicSupervisor or reviewer
How they confirm
Confirmed by the practice via a confirmation link, or from the clinic’s own rota sign-off.
Due
the booked session start
Done
the actual arrival time the clinic recorded

Relief booking paid

Kept its word

The clinic paid for a completed relief booking.

Who confirms it
The paying clinic (as recorded by the processor or relief marketplace)Payment or marketplace
How they confirm
Auto-verified when a third-party processor or relief marketplace records the payer as someone other than the worker.
Due
the invoice or booking settlement date
Done
the settlement date the processor recorded

Practice reference confirmed

Kept its word

A clinic confirmed the worker covered their sessions reliably.

Who confirms it
The practice manager or lead veterinarianSupervisor or reviewer
How they confirm
Requested via a reference link the practice responds to.
Due
the end of the booking being confirmed
Done
the date the reference was given

Accepted booking dropped

Fell short

The worker did not cover a session they had accepted, leaving the clinic short.

Who confirms it
The practice managerSupervisor or reviewer
How they confirm
Recorded by the practice; the worker is notified and can dispute.
Due
the accepted session start
Done
Nothing was delivered, so there is no completion time to compare against.

Due and done are the pair that decide whether something counts as delivered on time rather than merely delivered. Send one without the other and the outcome can only ever read as finished.

Who counts as a witness here

2 kinds of third party confirm work in this trade. None of them outranks another. The formula does not read this at all. What varies is how hard each one is for either side to lean on, which is a fact worth knowing and not a weighting.

Supervisor or reviewer
The responsible party where the work happened, who is not the worker: a shift or site manager, a charge nurse, a dispatcher, a production manager, a reviewer. Distinct from the worker by construction, so a worker can never be their own supervisor here.
Payment or marketplace
A processor or marketplace that independently recorded a payer other than the worker. Money moving from a third party is evidence somebody else was involved. It is never, on its own, evidence that the work was good.

What is not recorded against the person

A session the clinic canceled is not the worker’s outcome. It goes nowhere near their record, and neither does anything else on the shared list: a customer who did not attend, a job the business itself pulled, conditions nobody controls, notified time off, or an opinion about the person.

The full list is on the index, and it is the same list for every trade.

How a confirmed outcome reaches a score

A confirmed outcome becomes evidence in a published formula, version 5.6, with five weights and six bands running from Distinguished down to At Risk. An outcome nobody else confirmed is still recorded, and it shows on the record as a claim rather than as evidence. No plan and no payment moves a score.

The record belongs to the person, not to the business that recorded the work. They take it with them. The model is published in full, and what an employer records covers the recording side.

Also under care and health