What gets recorded
Both directions. A record that only carries the good weeks is not a record, and the person it is about is told about every entry and can contest any of them.
Production shift completed
Kept its wordThe worker showed up on time and worked the full scheduled shift on the line or floor.
- Who confirms it
- The floor supervisor or shift lead at the siteSupervisor or reviewer
- How they confirm
- Confirmed from the badge-in/badge-out or WMS clock record, with a supervisor sign-off.
- Due
- the scheduled shift start
- Done
- the actual badge-in or clock-in the site recorded
Output passed quality check
Kept its wordThe worker’s output passed an independent quality inspection.
- Who confirms it
- The QA inspector, who is independent of the production lineIndependent authority
- How they confirm
- Confirmed from the QA result recorded by the inspector.
- Due
- the date the batch or run was due to be ready for inspection
- Done
- the recorded inspection date
Assignment period paid
Kept its wordA paid assignment period on site was completed and settled.
- Who confirms it
- The paying client site or agency (as recorded by the processor)Payment or marketplace
- How they confirm
- Auto-verified when a third-party processor records the payer as someone other than the worker.
- Due
- the end of the assignment period
- Done
- the settlement date the processor recorded
No-call / no-show
Fell shortThe worker did not show for a scheduled shift without notice, leaving the line short.
- Who confirms it
- The floor supervisor or shift leadSupervisor or reviewer
- How they confirm
- Recorded by the supervisor; the worker is notified and can dispute.
- Due
- the scheduled shift start
- Done
- Nothing was delivered, so there is no completion time to compare against.
Due and done are the pair that decide whether something counts as delivered on time rather than merely delivered. Send one without the other and the outcome can only ever read as finished.
Who counts as a witness here
3 kinds of third party confirm work in this trade. None of them outranks another. The formula does not read this at all. What varies is how hard each one is for either side to lean on, which is a fact worth knowing and not a weighting.
- Supervisor or reviewer
- The responsible party where the work happened, who is not the worker: a shift or site manager, a charge nurse, a dispatcher, a production manager, a reviewer. Distinct from the worker by construction, so a worker can never be their own supervisor here.
- Independent authority
- A body with no stake in the job: a code inspector or authority having jurisdiction, a title or escrow agent, a state-mandated visit verification record, a safety inspector, a certifying board. The hardest witness for either party to influence.
- Payment or marketplace
- A processor or marketplace that independently recorded a payer other than the worker. Money moving from a third party is evidence somebody else was involved. It is never, on its own, evidence that the work was good.
What is not recorded against the person
A shift the site canceled, or one it sent the worker home from, is not the worker’s outcome. It goes nowhere near their record, and neither does anything else on the shared list: a customer who did not attend, a job the business itself pulled, conditions nobody controls, notified time off, or an opinion about the person.
The full list is on the index, and it is the same list for every trade.
How a confirmed outcome reaches a score
A confirmed outcome becomes evidence in a published formula, version 5.6, with five weights and six bands running from Distinguished down to At Risk. An outcome nobody else confirmed is still recorded, and it shows on the record as a claim rather than as evidence. No plan and no payment moves a score.
The record belongs to the person, not to the business that recorded the work. They take it with them. The model is published in full, and what an employer records covers the recording side.
Also under driving, delivery and warehouse